Learning Management System (LMS

Position Summary

The Learning Management System (LMS) Specialist is responsible for the day-to-day administration, support, and continuous improvement of the organization's Learning Management System, with a strong emphasis on Workday Learning. This role ensures a seamless learning experience by managing learning programs, maintaining system integrity, supporting users, and providing reporting and analytics that enable organizational learning initiatives. The adecuado candidate is highly organized, customer-focused, technically proficient, and experienced in administering enterprise learning systems.

Essential Responsibilities

- Administer and maintain the organization's Learning Management System (LMS), with hands-on responsibility for Workday Learning.

- Configure and manage courses, curricula, certifications, learning journeys, instructor-led training, virtual classes, and online learning programs.

- Coordinate course scheduling, enrollments, attendance tracking, completions,



and learner communications.

- Upload, test, publish, and maintain digital learning content while ensuring data accuracy and quality.

- Provide timely technical support to learners, instructors, and business partners by resolving LMS-related issues and responding to user inquiries.

- Generate and analyze LMS reports and dashboards to monitor compliance, learner engagement, and training effectiveness.

- Perform routine audits to ensure learner records, assignments, and course completions are accurate and up to date.

- Collaborate with Learning & Development, HR, HR Technology, and external learning vendors to support learning initiatives, system enhancements, and integrations.

- Participate in testing, validation, and implementation of Workday updates, new functionality, and LMS enhancements.

- Develop and maintain LMS documentation, operational procedures,

📌 Learning Management System Specialist (A Camba)
🏢 Sonoco
📍 A Camba