pPluxee is seeking a User Journey Specialist to map customer journeys, analyze feedback, and drive improvements across care, operations, product, and marketing. You will support local satisfaction programs and provide actionable insights to strengthen the customer experience across channels. /ppThe role requires 3–5 years in CX, service design, or user research, with fluency in English and Spanish, and a hybrid Madrid-based work arrangement. /p #J-18808-Ljbffr
📌 User Journey & Fraud Control Specialist (Hybrid Madrid)
🏢 Pluxee
📍 Madrid
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