06 ago
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Softtek
|
Madrid
Softtek is seeking an experienced IT Service Operations Manager to govern IT service operations and lead incident, problem, and change management activities. You will coordinate production support, CABs, and service level management with integral stakeholders to ensure SLA compliance and service stability.
The role requires strong analytical and communication skills, English proficiency, and a track record of driving continuous improvement in complex environments.
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📌 Senior IT Service Ops Lead — Hybrid Incident, Change & SLA (Madrid)
🏢 Softtek
📍 Madrid