pA well-established SaaS provider with general operations. /ppResponsibilities /ppstrongFrench speaking Operations Manager /strongbrstrongLocation: Barcelona /strongbrstrongHybrid work 3 days a week in the office /strongbrstrongSalary: up to €60,000 per annum, plus bonus /strongbrstrongRef: 8231BN /strong /ppstrongMain duties: /strong To manage operations and maintenance of the international systems and ensure they remain reliable and compliant with client contracts. /ppstrongThe role: /strongbr– Oversee the maintenance of both on-site equipment and back-office IT systems, including emergency fault response and planned maintenancebr– Liaise with and provide technical support to vendors, external service providers and on-site technical teamsbr– Build and maintain strong client relationships and manage commercial and contract-related enquiriesbr– Understand contractual requirements and ensure operations remain fully compliant and meet performance targetsbr– Manage operational budgets,



Profit/Loss performance and track spending against forecastsbr– Develop and execute strategic plans and support frameworks for new projectsbr– Drive continuous improvement and operational efficiency initiatives for existing projectsbr– Record and report KPI performance and provide team or individual training where requiredbr– International travel required /ppCandidate's Profile /pp– Fluent in French and English to high business standard (written and spoken) – Essentialbr– Experience in a similar operations management role within the IT or SaaS sector – Essentialbr– Degree in IT, Engineering or related technical field preferredbr– Strong understanding of IT Service Management Framework (ITIL) and comfortable with ticket management toolsbr– Previous experience in budget and PL managementbr– Excellent communication and negotiation skills /p #J-18808-Ljbffr

📌 French-Speaking SaaS Operations Manager – Barcelona (Hybrid)
🏢 French Selection UK
📍 Barcelona