PROPERTY MANAGEMENT TEAM LEADER - HIGH END RESIDENTIAL PORTFOLIO

Full-time | Barcelona City Centre

We are looking for an experienced, proactive and highly organised Property Management Team Leader to join our international real estate business in the heart of Barcelona.

Based in our office in a beautiful modernist building in central Barcelona, you will lead our property management team and oversee a portfolio of high-end residential properties.

This is a hands-on management role for someone who combines outstanding client service with strong leadership, commercial awareness and excellent operational follow-through.

THE ROLE

You will be responsible for ensuring that our property management department operates efficiently, professionally and proactively.

You will manage relationships with international property owners and tenants while supervising, supporting and developing the wider team.

Your responsibilities will include

- Leading, organising and supervising the property management team
- Managing a portfolio of high-end residential properties
- Overseeing long-term and temporary rentals
- Acting as a key point of contact for owners, tenants, guests, suppliers and contractors
- Ensuring owners and tenants receive clear, professional and timely communication
- Coordinating maintenance, repairs, inspections, arrivals and property-readiness checks
- Monitoring rent payments, owner expenses, reimbursements and other financial matters
- Overseeing rental-platform communications, payments, claims and deadlines
- Ensuring incidents, tasks, documentation and client information are accurately recorded in our management systems
- Prioritising urgent matters involving payments, contracts, security, habitability or client arrivals




- Assigning responsibilities and deadlines to team members and following tasks through to completion
- Training and supporting the team in client communication, telephone management, escalation procedures and operational standards
- Maintaining strong relationships with existing clients while identifying opportunities for new rental and property-management business
- Ensuring the department continues to operate effectively during holidays and team absences

About you

You are a natural organiser who takes ownership and enjoys resolving problems.

You understand that successful property management requires much more than reacting to issues. It requires anticipation, careful documentation, consistent follow-up and excellent communication.

The successful candidate will have:

- Previous experience in property management, real estate, hospitality, luxury accommodation or a comparable client-service environment
- Experience leading or supervising a team
- Excellent organisational and time-management skills
- Strong attention to detail and financial awareness
- The ability to manage multiple properties, clients, deadlines and priorities simultaneously
- A proactive, practical and solutions-focused approach
- Confidence dealing with demanding situations in a calm and professional manner
- Excellent written and verbal communication skills
- Strong digital skills and confidence working with property-management and task-management systems
- A high level of personal accountability and discretion

Languages





Because of the international nature of our business, fluent English is essential.

Because the position is based in Barcelona and involves regular communication with local tenants, technicians, suppliers and administrators, fluent Spanish is also essential.

Knowledge of Catalan, French, German, Dutch, Italian or other languages will be considered a strong advantage.

What we offer

- A full-time position based in our central Barcelona office
- An inspiring workplace in a characterful modernist building
- A competitive salary based on experience
- Commission opportunities
- Performance-related incentives and bonuses
- The opportunity to manage a prestigious portfolio of high-end Barcelona properties
- A varied role within an established and growing international business
- Genuine responsibility, autonomy and opportunities for professional development
- A supportive environment in which strong ideas, initiative and results are recognised

HOW TO APPLY

Please apply through LinkedIn with your CV and a brief introduction explaining:

- Your relevant property-management or real-estate experience, or why you believe you are the right candidate for this role
- Your experience managing or supervising a team
- The languages you speak and your level in each
- Your availability to begin working with us
- Why you believe you would be an excellent fit for this position

We are looking for someone who takes pride in delivering exceptional service, enjoys leading others and wants to play an important role in the continued growth of our Barcelona business.

Location: Barcelona city centre

Employment type: Full-time, office-based

Languages required: Fluent English and Spanish. Additional languages are a strong advantage.

📌 PROPERTY MANAGEMENT TEAM LEADER - HIGH END RESIDENTIAL PORTFOLIO (Barcelona)
🏢 Urbane International Real Estate
📍 Barcelona