06 ago
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Babel Profiles
|
Barcelona
06 ago
Babel Profiles
Barcelona
h3Overview /h3 pbMediaMarktSaturn /b has chosen Barcelona as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! /p h3Languages Required /h3 ul liExcellent command of French /li liExcellent command of Spanish or Italian /li liProfessional level of English /li liOther languages are considered a plus /li /ul h3Responsibilities /h3 ul liCommunicate with customers via chat, video, and co-browsing tools /li liUnderstand customer needs and recommend the idóneo product through tailored solutions and expert advice /li liSupport customers with the initial setup and discovery of their new devices /li liIdentify opportunities for cross-selling and up-selling to maximize customer value /li liShare responsibility for project KPIs through reporting and analysis /li liContinuously develop your skills and contribute to training materials for the team /li /ul h3Core Skills /h3 ul liPassionate about tech and consumer electronics (entertainment and audio/video electronics, IT and computing devices, mobile devices, smart home solutions, etc.)
/li liPrevious sales experience in retail or direct sales (consumer electronics industry is a plus) /li liComfortable with digital communication tools and video calls /li liAbility to build trust and connect with customers in a clear, empathetic, and professional way /li liWillingness to work five days per week, from 10:00 to 19:00 (including Saturdays) /li /ul h3What’s on Offer /h3 ul liCompetitive salary of EUR 25,000-30,000 OTE /li liPermanent contract /li liHybrid working model: 3–4 days per week from home /li liBirthday off /li li10% discount on all the company’s products /li liPrivate gym, game room, physiotherapist and nutritionist in the office /li liLanguages courses /li liMedical insurance /li liParking in the office /li /ul h3Recruitment Process /h3 ul liStep 1: Interview with our Recruiter to learn more about you /li liStep 2: Video interview with the Team Managers /li liStep 3: Final interview with the HR Manager /li /ul h3Details /h3 ul liSeniority level: Associate /li liEmployment type: Full-time /li liJob function: Customer Service and Sales /li liIndustries: Retail, Retail Appliances, Electrical and Electronic Equipment, and Technology, Information and Media /li /ul pReferrals increase your chances of interviewing at Babel Profiles by 2x. /p pGet notified about new Customer Service Specialist jobs in Greater Barcelona Metropolitan Area. /p #J-18808-Ljbffr
📌 Technology Customer Service Specialist with French & (Spanish or Italian) (Barcelona)
🏢 Babel Profiles
📍 Barcelona