The Knot Worldwide in Barcelona is seeking a Vendor Experience Agent to join the Vendor Experience Team, delivering excellent service, resolving issues, and driving retention on our platform. You will handle calls, emails, and chat; guide requests to the right departments; manage complaints and cancellations with empathy; and document interactions in CRM systems.
Fluent English is required, plus French, Italian, or Portuguese; Spanish is a plus.
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📌 Hybrid Global Vendor Experience Specialist (Barcelona)
🏢 The Knot Worldwide
📍 Barcelona
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