06 ago
|
Lighthouse
|
Valencia
06 ago
Lighthouse
Valencia
Lighthouse is expanding its retention capabilities with a hands-on Retention Specialist role focusing on non-managed accounts. You will handle churn requests, investigate risks, apply playbooks, and execute scalable outbound interventions to protect recurring revenue.
You will combine data, persuasive objection handling, automated workflows, and AI tools to improve win-back outcomes, logging churn reasons and guiding customers back to value. Remote opportunity with potential national coverage.
📌 Remote Churn Prevention & Revenue Retention Specialist (Valencia)
🏢 Lighthouse
📍 Valencia