E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that.We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience.Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to integral names like MUJI, Aigle, Scuffers and Cabaïa. With 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 7 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener.Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way.About The Role

📌 Spain Customer Care Lead: Growth & Ops Manager - Madrid, Comunidad de Madrid, Spain
🏢 Bigblue
📍 Madrid