06 ago
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Nuitee
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Barcelona
Nuitée, a integral API-first travel infrastructure company, is seeking an experienced Customer Service Team Lead to guide and develop our growing CS operation. You will lead a team of representatives and supervisors, manage VIP bookings, and collaborate with hotel partners to ensure smooth resolutions.
In this in-office role, you will coach staff, monitor SLAs, own escalation paths, and drive improvements across departments.
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📌 Customer Service Team Lead — Global VIP Travel Support (Barcelona)
🏢 Nuitee
📍 Barcelona