Experience the power of a game-changing career Passionate about finding your next big opportunity? We're a general technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Sales Chat Advisor in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.
What you will do in this role - Engage with B2B customers via live chat, email, and messaging platforms to understand their needs and recommend suitable HP products.
- Demonstrate HP products and features via video call.
- Convert inbound/outbound chat conversations into qualified leads and sales, helping to increase sales and market share. Identify upselling and cross-selling opportunities based on customer profiles.
- Deliver excellent customer service by answering queries efficiently and confidently.
- Maintain expert knowledge of HP's offerings, market trends, and competitors.
- Manage CRM records accurately, logging all interactions and pipeline stages. Support marketing campaigns, scriptwriting, translations, and training material development.
- Assist with inventory reporting, merchandising, and occasional filming support, including possible after-hours tasks.
- Handle multiple conversations professionally in a fast-paced environment.
Concentrix is a great match if you:
- Are proficient or bilingual in English - Have 1-3 years of customer service, inside sales, or chat support experience (especially in tech or electronics).
- Have a passion for or experience with technology and HP products.
- Communicate with clarity and empathy-written and spoken.
- Are confident working on camera and presenting products.
- Are skilled with CRM tools (Microsoft Dynamics preferred) and digital sales platforms.
- Are friendly, self-driven, positive, and comfortable working toward sales targets.
- Are a team player who thrives in dynamic environments. What's in it for you - Full-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:00 - Salary 19.600 euros gross/year up to 3.000 euros gross/year in bonus - Great location in Barcelona - Full paid training on the company and the project you'll be working on - Career development programs, language classes and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k game-changers around the globe call Concentrix their "employer of choice."
📌 Sales Chat Advisor (English - speaking) – On-site – High Tech Industry (Barcelona)
🏢 Concentrix Spain
📍 Barcelona
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