Job Description

We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a adaptable schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.

You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities

- Handle customer inquiries via phone andemail

- Assist clients with travel questions, reservations, and general support

- Provide accurate information regarding destinations, policies, and procedures
- Maintain professional and courteous communication at all times

- Follow established company processes and service standards





- Document customer interactions as needed

Qualifications

- Strong verbal and written communication skills

- Customer service experience preferred, but not required

- Ability to work independently and manage time effectively

- Basic computer skills and comfort using online systems

- Attention to detail and a customer-first mindset

- Interest in the travel industry is a plus

What We Offer

- Flexible scheduling options (part-time or full-time)

- Training and ongoing support

- Opportunities for advancement within the travel industry

- Supportive and team-oriented work environment

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📌 Customer Service Representative – Travel Industry (Flexible Schedule) - Madrid, Comunidad de Madrid, Spain
🏢 Hjbtravels
📍 Madrid