ppWe are looking for a Dutch speaking Customer Service and Technical Support Advisor with English language skills. /p h3Purpose of the role /h3 pWe would like to have experts to become ambassadors of our brands, providing 360º support to all our brands in presales and aftersales scenarios, including physical stores and e‑commerce, basic technical support for troubleshooting and backoffice tasks. /p h3Requirements /h3 ul liC2 Level of Dutch /li liAdvanced level of English /li liListening and understanding capacity /li liEmpathy (Understanding others) /li liCustomer focus /li liProblem solving and Technical learning /li liIntegrity and trust /li liConflict management /li /ul h3Desirable experience /h3 ul liDigital (User level)/ e‑commerce user. /li liCross‑Selling Up‑Selling. /li liSocial Media User /li liA plus if they have previous experiences in services in store attending consumer´s on these product categories /li /ul h3Desirable Skills /h3 ul liProcess Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality /li liCollaboration: Working effectively with others, sharing ideas and resources to achieve common goals /li liCommunication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums /li liEmotional Intelligence:



Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions /li liOpen Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration /li liCritical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights /li liSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions /li liEntrepreneurship: Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem‑solving and opportunity identification /li /ul h3Benefits /h3 ul li38.5h/week, rotating shifts from Monday to Friday, from 08.00 to 18.00 /li liSalary: € gross/year /li liReferral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project) /li liIndividual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open often /li liExcellent work environment and team building activities in a dynamic and international environment /li /ul h3Diversity, Equity Inclusion /h3 pTP is home to a integral family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. /p /p #J-18808-Ljbffr

📌 Dutch speaking Customer Service and Technical Support Advisor with English (Barcelona)
🏢 TP
📍 Barcelona