Minor Hotels Europe & Americas in Madrid is seeking an experienced call centre coordinator to lead a team of agents. You will monitor performance, coordinate schedules, and drive service quality to meet objectives.
Adecuado candidates have native or bilingual English, strong communication, leadership and multitasking abilities, and a proven track record under pressure. The role offers professional development and mobility.
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📌 Call Center Team Lead – English, Growth & Training (Madrid)
🏢 Hesperia Group
📍 Madrid
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