ppHexagon Manufacturing Intelligence (HMI) is seeking a seasoned bSenior ServiceNow Developer /b, ideally certified as a ServiceNow Implementation Specialist. The candidate should have substantial experience in deploying and managing ServiceNow modules in large organizations. The role entails developing and architecting technical solutions on the ServiceNow platform to meet the IT Service Management (ITSM) business requirements of Hexagon Manufacturing Intelligence. /p h3Job Responsibilities /h3 ul liApplies innovative technology to business processes to develop new ServiceNow solutions and troubleshoot issues. /li liCollaborates with business analysts and project managers to develop appropriate technical solutions, offering advice on options, risks, and impacts on business processes and technical architecture. /li liCommunicates technical problems and solutions clearly to both technical and non-technical audiences. /li liDemonstrates thorough knowledge of the ServiceNow platform suite (ITSM is a must). /li liDevelops and implements applications, platform configurations, and customizations following the smart‑customization approach, ensuring efficient and effective solutions tailored to business needs. /li liDesigns, develops, and implements solutions for modules including Incident, Problem, Change, Request, Asset, Knowledge Management, CMDB, and GRC.



/li liResponsible for managing and developing new and existing integrations with external tools and applications using REST, SOAP, and other web services. /li liDevelops custom flows for various modules using Flow Designer, Integration Hub, including development of custom flow actions. /li liEnsures adherence to ServiceNow and software development best practices and principles. /li liProvides comprehensive business intelligence support through Performance Analytics and the Reporting engine. /li liCreates comprehensive documentation, including technical design documents, user guides, and developer notes, to ensure clear communication and knowledge transfer across teams. /li liProvides technical support and training to end-users and junior developers upon request. /li /ul h3Qualifications /h3 ul liDegree in computer science, management information systems, or related field preferred. /li liSeveral years of practical development on the ServiceNow platform. /li li5+ years of experience working with ServiceNow, ideally CSA, CAD, and CIS‑ITSM certifications. /li liGood understanding of project management phases, techniques, and tools as well as ability to work together with Project Manager. /li liComfortable working in a fast‑paced technology environment. /li liITIL v3 Foundation certificate is advantageous. /li liProficient communication skills in English and effective presentation skills. /li /ul /p #J-18808-Ljbffr

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