Responsibilities- Responsible for the management and Annual Recurring Revenue target (ARR) associated with all contracts and software subscriptions within a portfolio of site-based accounts.- Lead onboarding, adopt, expand and renewal motions using data and workflow information from customer relationship management and data tools.- Translate data and insights into customer value, leading to increased service contracts and software subscriptions.- Collaborate with sales, distributors and business leads to identify new contract opportunities.- Collaborate with sales, customer care and business unit on areas involving pricing, specification and product adaptations to maintain customer satisfaction.Requirements- Bachelor's degree- 2 years of experience in customer success, renewals (ARR), and/or inside sales- Fluency in Dutch and English is required.- Additionally working proficiency in French or German- Experience increasing annual recurring revenue- Experience with Gainsight, Salesforce and PowerBI- Work experience in the manufacturing or automation industry.- Experience with SaaS, subscription, and service business models.- Strong organizational and time-management skills#J-18808-Ljbffr

📌 Customer Success Manager, Dutch, French, German (Barcelona)
🏢 Jobtailor
📍 Barcelona