Senior Operation Manager Meetings & Events – Spain & Italy (Barcelona)

Senior Operation Manager Meetings & Events – Spain & Italy (Barcelona)

06 ago
|
American Express Global Business Travel (Gbt)
|
Barcelona

06 ago

American Express Global Business Travel (Gbt)

Barcelona

Experteer Overview Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura. In this role, you will lead event operations across Spain and Italy, ensuring top-tier delivery and profitable performance. You’ll connect regional teams with global standards, acting as a strategic partner to clients and stakeholders. You will drive transformation, optimize processes, and elevate operational maturity at scale. You join a collaborative, inclusive culture where your leadership shapes how we deliver outstanding events and industry impact.Compensaciones / Beneficios• Drive operational excellence across two countries with compliant, high-quality event delivery and Pu0026L management• Coach and develop Team Leaders to foster accountability and continuous improvement• Lead change initiatives (process harmonization, new tools, AI adoption) to improve efficiency• Serve as escalation point for major clients and act as trusted strategic partner• Represent the agency externally in Spanish u0026 Italian markets,



building relationships with media and industry figures• Collaborate with cross-functional and international peers to align on global standards and multi-market delivery• Ensure high client satisfaction and profitability through efficient operations and project delivery quality• Support employee engagement and maintain strong team performance across regionsResponsabilidades• 10+ years in event agency operations/production• Fluent in Spanish; English; Italian is a plus• Proven experience xqbhyrx leading large, multi-country teams• Strong stakeholder management and external communication skills• Established network in the event/communication industry• Ambition and ability to develop visibility through external communicationsRequisitos principales• adaptable benefits tailored to country• health and welfare insurance• retirement programs• parental leave and adoption assistance• wellbeing resources• learning platform with 20,000 courses

📌 Senior Operation Manager Meetings & Events – Spain & Italy (Barcelona)
🏢 American Express Global Business Travel (Gbt)
📍 Barcelona

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