ph3About the Job /h3 pEmeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top‑tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state‑of‑the‑art technology, curriculum innovation, and hands‑on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries. /p pFounded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann. /p h3About the Role /h3 pThe Associate – Multimedia – AV Specialist is part of the fast‑paced Multimedia department and is responsible for the technical maintenance and performance of 4 Global Bridge immersive telepresence studios across Madrid, Barcelona, Boston and Chicago. /p pThe position is both technical and service oriented. The candidate will need to be comfortable with troubleshooting live AV signal flows documenting maintenance, as well as supporting internal and external clients directly with clear communication and timely response. /p pIn between live sessions, your time may be spent editing, processing media, or attending video recording sessions. /p h3Key Responsibilities /h3 ul liEnsure technical performance,



availability and quality of the Integral Bridge immersive telepresence rooms across all sites. /li liProvide live support during Hybrid sessions, including pre‑session checks, during session monitoring, and rapid incident response. /li liActively assist in real time event production and operation such as camera switching, audio adjusting, presenter support and stream supervision. /li liDiagnose and resolve incidents across the AV signal path like video switchers, audio DSPs, control processors, displays, etc. /li liMaintenance of workstations and supporting infrastructure like Windows PCs, Apple devices, drivers, software, etc… /li liDocumenting incidents, performing root cause analysis, and prescribing resolution steps in a timely manner. /li liCoordinate with external vendors and clients for interventions, repairs, and scheduled maintenance. /li liCommunicate with internal stakeholders across departments using both English and Spanish, adjusting to different situations, channels, and technical knowledge. /li liSupport team on filming sessions, including setup capture, and with postproduction using Adobe Suite. /li /ul h3Required Skills Profile /h3 h3AV Technical Knowledge /h3 ul liSolid working knowledge of professional AV systems: /li liVideo: resolutions, frame rates, signal flow, formats. /li liConnectivity and signal distribution. /li liControl systems: understanding of control flow and logic. /li liNetworking: IP addressing, subnets, AV over IP concepts. /li liStreaming: encoding, bitrates, RTMP/SRT using platform configurations like Zoom, YouTube, Teams, and OBS. /li liUSB concepts applied to AV.



/li liWireless AV systems /li liBasic knowledge of fiber optic systems presence in AV. /li liBasic working knowledge of production and post‑production workflows: /li liExperience in video and audio recording. /li liExperience in video and audio editing using Adobe CC including After Effects. /li /ul h3Infrastructure and operational knowledge /h3 ul liWindows administration at basic technical level: installation, recovery, driver management, basic troubleshooting. /li liUsage of remote desktop software including TeamViewer and Microsoft RDP. /li /ul h3Soft Skills /h3 ul liAbility to work under pressure, e.g. live events. /li liService mindset and clear communication skills with non‑technical and technical partners. /li liProactive, methodical and practical use of knowledge to approach recurring and new issues at root cause and not only symptom level. /li liWorking level of both English and Spanish, written and spoken. /li /ul h3Working Conditions /h3 ul liBased in Madrid/Barcelona with occasional travel across the different studio sites. /li liStandard working hours with flexibility required around live events, which may occur during outside working hours due to time zone differences between Europe and Americas. /li liMixed work environment meaning office visits in Madrid, remote support and coordination, including studios and on‑location event assistance. /li liLight physical activity involved, such as cable management and equipment handling. /li /ul h3About You /h3 ul liA confident communicator and global collaborator /li liEmpathetic, adaptable, and proactive in managing priorities. /li liThrives in dynamic, fast‑changing environments. /li liBalances creative quality with operational efficiency. /li liBrings a solutions‑oriented mindset under pressure. /li liValues professionalism, teamwork, and creative integrity. /li /ul /p #J-18808-Ljbffr

📌 Técnico de producción Multimedia / Associate – Multimedia (AV Specialist) (Madrid)
🏢 Emeritus
📍 Madrid