Picture this: short commutes, international colleagues, sunshine most of the year — and a role where you're actually learning how a global online business works behind the scenes.
Founded in 2008, our client is a major player in the international iGaming industry, operating multiple sportsbook and casino brands across integral markets. With over 500 employees across seven locations, they combine scale with a people-focused culture.
They don't aim for "good enough." They aim for best-in-class customer experience, and that's where you come in.
The Role
This isn't a copy-paste customer service job. You'll become an expert on the company's sportsbook and casino products and act as a one-stop contact point for players.
You will handle daily communication via calls, live chat, and email, making sure players receive fast, clear, and professional support. No two days look the same, and that's part of what makes the role interesting.
You will:
Resolve customer queries across phone, chat, and email
Take ownership of complex cases and follow them through to resolution
Work directly with internal teams and external providers
Approve withdrawals and handle

📌 Danish-Speaking Customer Support Expert - Relocation To Malta Included (Alicante (Alacant))
🏢 Next Job Abroad
📍 Alicante (Alacant)