ppJob Title: /ppFashion Support Consultant - (Italian speaking) - Onsite - MX02 /ph3Job Description /h3h3Experience the power of a game - changing career /h3pAre you looking for what’s next? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. /ppIf you’re looking to grow and be inspired, as a bFashion Support Consultant /b bin Barcelona /b (on-site) b, /b you will be part of our team of game-changers who are powering the brands of the future in fashion. /ph3Career growth and personal development /h3pWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. /ph3What you will do in this role /h3pAs a bFashion Support Consultant /b on our team, you will: /pulliTake incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands. /liliLog call details onto call management systems and provide response and resolution within SLA. /liliMaintain service and product knowledge and expertise associated with applications specific to individual customers.



/liliEscalate potential service issues initially with Mentor. To follow all the processes and procedures of the project. /liliUnderstand and comply with administrative duties /li /ulh3Your qualifications /h3pWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. /ph3Concentrixis a great match if you: /h3ulliAre proficient or bilingual in Italian and advanced in English /liliHave customer care skills – ability to listen to and understand the customers’ need /liliCan take ownership of, and progress calls to resolution or to escalat call to resolution /liliHave Working knowledge of IT Platform, equipment, and applications such as Windows/MS Office /li /ulh3It will be aplus if you have: /h3ulliSales experience /li /ulpIf you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this or another role. /ph3What’s in it for you /h3pIn this role, we offer benefits that help you support your bunique lifestyle:



/b /pulliFull-time 39 hours/week temporary contract: Monday to Friday, from 09:00 - 18:00 /liliSalary 19.623,94 euros gross/year + up to 1,200 euros gross/year in bonus /liliGreat office location in Barcelona /liliFull paid training on the company and the project you’ll be working on /liliCareer development programs, specialized courses, and language classes /li /ulh3Experience the best version of you! /h3pAt bConcentrix /b , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. /ppIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” /ppConcentrix is an equal opportunity employer /ppWe’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. /ppR /ppLocation: /ppESP Barcelona - C/ de la Selva de Mar, 129 /ppLanguage Requirements: /ppEnglish, Italian (Required) /ppTime Type: /ppFull time /p /p #J-18808-Ljbffr

📌 Fashion Support Consultant - (Italian speaking) - Onsite (Barcelona)
🏢 CNX
📍 Barcelona