p strong We’re Hiring: Customer Service Agent - Italian Speaker /strong /p p At strong Netzon Group /strong , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona. /p p If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. /p p strong About the Role /strong /pp As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll be representing one of our clients dedicated to healthy feet. /p p✅strong Your Mission /strong /pulli Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently. /lili Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. /lili Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media). /lili Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions. /lili Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships.



/li /ul pstrong What We’re Looking For /strong /pulli Fluency in both Italian and English. /lili A passion for helping customers and a customer centric approach. /lili Ability to deal with sensitive calls with empathy and understanding. /lili Strong administrative skills with a keen eye for details. /lili A strong professional and proactive approach to problem solving. /li /ul pstrong What We Offer /strong /pulli Start Date: ASAP. /lili Contract: Fixed-Term 3 months (1 Month of Probation and possibility of extension). /lili Full-Time: 39 hours per week. /lili Working Hours: Monday to Friday from 9AM to 6PM (1 shorter day in the week) /lili Salary: €18,711 gross per year. /lili Working Model: Hybrid - 6 days per month in the office. /lili Training: Monday to Friday from 9AM to 6PM. /lili Office Location: Barcelona (Eixample). /li /ul pstrong Why Join Netzon Group? /strong /pp Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping integral brands deliver outstanding customer experiences worldwide. /p p strong Start your career with us—apply now and become part of our growing team! /strong /p

📌 Dr.Scholl Customer Service Representative - Italian & English Speaker (Barcelona)
🏢 Netzon Group
📍 Barcelona