Job Description

Join a fast-growing SaaS software business and play a central role in driving operational excellence across the customer journey. As part of our Quote-to-Cash organization, you will be the operational backbone for Sales, Customer Success, Finance, and Compliance — ensuring every deal flows cleanly from quotation to order fulfilment, renewal, and cash collection.

As a Sales & Revenue Operations Specialist, you will ensure smooth, efficient operations across the full Quote-to-Cash cycle. You will act as a trusted operational partner for Go-to-Market, Finance, and Compliance teams — combining precision, speed, and a genuine service mindset.

Quoting & Order Management

- Support Sales teams with quotation creation, review, and management.
- Process customer orders accurately and on time — including software license subscriptions, service contracts, and license delivery.
- Review contractual and booking documentation to ensure compliance, accuracy,



and audit-readiness.
- Control and process service engagements and related documentation.

Renewals & Licensing

- Maintain and manage customer renewals with a high level of accuracy and proactive follow-through.
- Provide licensing support to customers and internal stakeholders across the full license lifecycle.

GTM Support & Operational Excellence

- Provide first-level operational support to Go-to-Market teams through efficient ticket management.
- Collaborate with Cash Collection teams to support invoicing and payment follow-up.
- Maintain high standards of customer data quality and CRM hygiene.
- Support Quality and Compliance teams by ensuring data integrity across all operational workflows.
- Contribute actively to transformation projects and continuous improvement initiatives.

📌 Sales & Customer Operations Specialist (Madrid)
🏢 Nexthink
📍 Madrid