Your Role:

As the Program Enrollment Coordinator for Barcelona, you’ll be responsible for reviewing applications, overseeing student communication, advising students on course registration, communicating with parents and universities, and assisting with advising on financial aid, invoices, visas, and housing for our programs in Spain during the pre-arrival phase. The successful candidate will be able to work effectively as a member of a team, provide direction, delegate, and will possess strong organizational skills.

What You’ll Do:

Advising & Admissions

- Answer student inquiries
- Process applications including forms and other relevant information
- Make and/or facilitate timely admissions decisions
- Proactively communicate with applicants via email, chat, text, and phone
- Advise students on all matters related to their acceptance onto a program
- Follow up with students that are at risk of withdrawing from the program
- Withdraw students that are no longer able to go abroad: often this will mean working with other teams, like Finance Support and International Operations
- Implement strategies with the overall Enrollment Team and Marketing & Communications to achieve high applicant-enrollment conversion rates
- Answer basic questions on financial aid, invoicing, payment deadlines, and payment plans with the support of the Finance Team
- Be well versed in the visa requirements and processes for the region, advising students where necessary
- Invoice all accepted students in a timely manner
- Ensure all accepted students are handed off to the International Operations team in a timely manner

Coordination for Region

- Reach out and follow up on Syllabi requests in some locations
- Communicate with the local Site Directors and International Operations leaders on potential student issues
- Book and confirm housing
- Enroll students in courses and develop enrollment procedures with overseas partner universities
- Submit program updates when program details change

Program Information

- Virtually attend Pre-Departure Orientations sessions with the students




- Ensure all programs and terms are turned on in Salesforce and ready to accept applicants
- Liaise with the faculty-led programs team on items such as, but not limited to: itinerary suggestions, reservation assistance, group preparation.
- Be a champion for Barcelona: know it, love it, live it
- Review marketing materials for accuracy as needed, such as but not limited to: Website program pages.
- Maintain SOPs on all aspects of the role
- Update program guides with relevant program information on any and all tasks that are owned by this role and be the go to person inside the organization for this information
- Collaborate with other departments on promotion of study abroad programs.
- Answer staff questions via Teams as necessary

Internal Organizational Work
- Liaise with teammates and assist with workload, as needed

Salary Range: $50,000-$55,000

What Makes a Great Candidate:

- Bachelor’s degree or equivalent work in international education
- Excitement and passion for travel and study abroad - keeping our students engaged
- Strong organizational skills
- Exceptional verbal and written communication skills
- High attention to detail with a quick and efficient workstyle
- Ability to adapt to changing demands and priorities
- Team player
- Legal ability to work in the US

Preferred Qualifications

- Experience studying, working, or living abroad - Spain a plus
- Administrative, organizational, and problem-solving skills
- Comfort with databases/CRM software, especially Salesforce
- Familiarity with Microsoft Office/Teams

We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes,



we encourage you to apply and show us why you're the right candidate for this position.

Who We Are:

CEA CAPA is a premier provider of transformative international education experiences, committed to empowering students to become thoughtful and thriving leaders through living and learning abroad. With a presence in 62 cities across 22 countries in Europe, Latin America, Asia, and Australia, we offer comprehensive study abroad and career readiness programs that integrate academic excellence and cultural immersion. Our integral footprint includes 11 international study centers, and we proudly support over 10,000 students annually in partnership with more than 375 U.S. universities and over 50 international institutions. CEA CAPA is in a dynamic phase of growth and is powered by a global team of nearly 700 professionals who are deeply mission-driven and committed to creating inclusive, supportive and enriching environments that help students grow academically, personally and professionally.

Why You’ll Love CEA CAPA:

Wellness & Snacks (In-Office): Fresh Fruit Wednesdays, coffee bar, wellness room, and ergonomic workspaces.

Time Off & Giving Back: 12 paid holidays, generous PTO, and up to 8 hours paid volunteer time—because balance matters.

Support for Your Whole Life: Comprehensive health, dental, and vision coverage, benefits for domestic partners, paid parental leave, and compassionate time off for life events—because caring for your loved ones matters.

Fun & Community: We encourage team connection and celebration, from office events to informal get-togethers and virtual hangouts—exact activities vary by team.

Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.

📌 Program Enrollment Coordinator (Barcelona)
🏢 CULTURAL EXPERIENCES ABROAD
📍 Barcelona