Luxury Automotion Expert - Spanish & English - Madrid

Madrid, Spain, ES

Job Description:

Join Us

Customer Service Agent with Spanish & English

Foundever is expanding and we are looking for Customer Service Agents to join an exciting automotive project, based at our Madrid offices.

Your main responsibilities

- Provide multi-channel customer support.
- Handle customer inquiries, requests, and incidents efficiently.
- Deliver an excellent customer experience in line with brand standards.

What we offer

- Permanent contract .
- Full-time position (39 hours per week) .
- Rotating schedule from Monday to Friday , between 7:50 a.m. and 8:00 p.m.
- Gross annual salary: €22,100 (language bonus included).
- Additional bonus of up to €400 gross per month for availability outside regular working hours during weekends.
- Paid initial training lasting 3 weeks , from Monday to Friday, 9:00 a.m. to 6:00 p.m.
- Training start date: 03/08/2026 .
- A stable role within a general, people-centered company.

Requirements

- Previous experience in customer service.
- Native or bilingual Spanish .




- Advanced level of English (minimum C1) .
- Portuguese language skills are a plus .
- Customer-oriented mindset and good digital skills.

Work location

- On-site position at our Madrid offices: Paseo Imperial 14, 28005 Madrid .

Start date

- 03/08/2026.

At Foundever, we invest in you

We support your professional and personal development through a comprehensive well‑being approach:

- Move Well : workout routines and healthy habits
- Eat Well : nutritional content and practical guides
- Live Well : work‑life balance, mindfulness, and stress management
- Do Well : social impact initiatives and volunteering

Create your best moments. Join #FoundeverLife .

The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination. We promote blind CV.

Watch this video to get a sneak peak of the job in action

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📌 Luxury Automotion Expert - Spanish & English - Madrid
🏢 Sitel
📍 Madrid