Alter Domus is seeking a Service Desk Manager to lead integral IT support operations, coordinating across time zones and regions. You will report to the Head of Tech Service Management within Tech Operations and drive high-quality service delivery for a diverse user base.
The role requires 7+ years in IT support and 3+ years in service desk leadership, with experience in enterprise ITSM tools and Active Directory management. A strategic, process-driven mindset is essential.
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📌 Global Service Desk Manager | Lead 24/7 IT Support Across Sites (Madrid)
🏢 Alter Domus
📍 Madrid
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