AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Middle SRE Operations Engineer to maintain reliability across a cloud-based SaaS platform. You’ll handle live incidents, improve observability, and reduce toil through automation using Kubernetes, Terraform, Grafana, and AWS. Hands‑on, execution‑focused, with real ownership across CI/CD pipelines, GitOps workflows, and on‑call rotations.

WHAT YOU WILL DO

- Monitor and support production and staging environments to ensure availability, performance, and stability.
- Respond to incidents, perform triage and root cause analysis, and contribute to remediation efforts.
- Participate in on-call rotations with defined SLAs.
- Handle operational requests from internal teams.
- Maintain and improve monitoring, alerting, dashboards, logs, and metrics.
- Support CI/CD pipelines, production releases, and GitOps workflows.
- Contribute to automation initiatives to reduce operational overhead.
- Maintain and improve Kubernetes‑based infrastructure and containerized workloads.
- Support Infrastructure as Code practices and environment improvements.

MUST HAVES





- 2+ years of experience in Site Reliability Engineering, DevOps, or Production Operations.
- Experience with AWS supporting production environments.
- Experience supporting production SaaS applications .
- Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI).
- Experience with GitOps and Git fundamentals .
- Experience using GitHub, Jira, and Confluence .
- Experience with Kubernetes (EKS, kOps or similar).
- Experience with Docker and containerization .
- Experience with observability tools (Grafana, Prometheus, Loki, PagerDuty).
- Proficiency in scripting (Bash, Python, or Go).
- Experience with Infrastructure as Code (Terraform, Helm).
- Ability to work within structured operational processes and SLAs.
- Strong written and verbal English communication skills.
- Self‑driven with a growth mindset.

NICE TO HAVES

- AWS certifications such as Solutions Architect, DevOps Engineer, or SysOps Administrator.
- Experience with multi‑tenant SaaS environments.
- Experience working in globally distributed teams.
- Familiarity with ChatOps practices.
- Experience improving monitoring quality and reducing alert fatigue.

PERKS AND BENEFITS

- Professional growth : Mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation : USD‑based pay with education, fitness, and team activity budgets.
- Exciting projects : Modern solutions with Fortune 500 and top product companies.
- Flextime : Adaptable schedule with remote and office options.

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📌 Site Reliability Engineer (Ribarroja de Turia)
🏢 AgileEngine
📍 Ribarroja de Turia