05 ago
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osapiens
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Madrid
osapiens is seeking a Team Lead, Customer Success in Madrid to lead our largest CS hub.
Lea el resumen de esta ocasión para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.
You will develop 6–8 CSMs, while personally managing a small portfolio (~25% of your time).
You’ll own retention and escalations, train the team, and build repeatable plays that improve renewal outcomes.
You’ll partner with Sales, Product, Support, and Engineering, shaping processes and success plans.
Fluency in English is required; Spanish is a plus. xqbhyrx
Office-based with some home office up to 2 days per week.
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📌 Senior CS Team Lead (Player‑Coach) — Madrid
🏢 osapiens
📍 Madrid