Responsibilities

Network & Collaboration Operations – Own day‑to‑day operational management of the enterprise Aruba LAN and WLAN estate (campus, branch, and site networks), ensuring availability, performance, and security. Provide expert‑level implementation and ongoing management for Aruba switching, wireless controllers/APs, ClearPass and associated management/monitoring platforms. Lead incident, problem, and change activities for Network & Collaboration services, driving root‑cause analysis, remediation, and continuous service improvement.

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Financial & Asset Stewardship – Support budget management for Network & Collaboration services, including forecasting, variance analysis, and cost optimisation opportunities. Maintain asset lifecycle visibility (switching, wireless, licenses), supporting renewal planning and ensuring spend aligns to service demand and standards.

Vendor & Service Partner Management – Coordinate with vendors and service partners to deliver network and security services to agreed SLAs, ensuring effective escalation and service restoration. Support commercial activities (quotes, renewals, true‑ups), contributing to business cases and ensuring value for money.

Security, Standards & Compliance – Ensure network services operate in line with security policies and technical standards, maintaining accurate documentation, diagrams, and configuration baselines. Support audits and control testing by providing evidence and ensuring timely remediation of network/security‑related findings.

Stakeholder Collaboration – Partner with Service Desk, Infrastructure, Security, and site IT teams to deliver consistent Network & Collaboration services and a high‑quality user experience. Translate business requirements into technical designs and operational plans, supporting projects and standardised rollouts across sites. Produce clear reporting on service health, risks,



and capacity, and contribute to governance forums and CAB as required.

Service Improvement Mindset – Proactively identify opportunities to improve network performance, resilience, and operational efficiency through automation, standardisation, and monitoring enhancements. Maintain high‑quality technical documentation and knowledge articles to support supportability and faster incident resolution. Contribute to technology roadmaps and lifecycle planning for LAN/WLAN and related security services, aligning improvements to business priorities.

Operating Model – Work within a integral support model, collaborating across time zones to provide responsive operational support and project delivery. Act as an escalation point for complex LAN/WLAN issues, supporting service owners with technical analysis, reporting, and problem management. Coordinate changes through established governance (e.g., CAB), ensuring plans, risks, and backout steps are documented and communicated.

Skills

- Expert‑level knowledge and hands‑on experience implementing and supporting Aruba LAN (switching) and Aruba WLAN (controllers/APs) in an enterprise environment.
- Strong operational experience with monitoring, troubleshooting, incident/problem management, and change control for LAN/WLAN services.
- Working knowledge of SD‑WAN concepts; experience with VMware Velocloud SD‑WAN highly advantageous.
- Knowledge of the Zscaler suite (ZIA, ZPA, ZDX) highly advantageous, especially where it intersects with branch connectivity and user experience.
- Experience managing budgets and renewals (forecasting, variance analysis, and cost optimisation),



with confidence working with vendors and procurement.
- Clear communication skills with the ability to produce concise technical documentation, service reporting, and stakeholder updates.

Leadership & Agility
- Belonging: Ability to create a culture of belonging where people feel appreciated for who they are and what they do.
- Self‑Awareness: High levels of self‑awareness, reflective, understanding strengths and weaknesses, and impact on others.
- People Agility: Ability to understand, relate to people, and navigate tough situations to harness and multiply collective performance.
- Results Agility: Consistent delivery of results in first‑time situations by inspiring teams and building confidence.
- Mental Agility: Think critically to penetrate complex problems, expanding possibilities by making fresh connections.
- Change Agility: Curiosity, desire to experiment, and the ability to effectively deal with the heat of change.

Disclaimer

Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity. U.S. applicants have rights under Federal Employment Laws.

Benefits

- Competitive Pay Package based on pay for performance.
- Paid Time Off, including holidays, volunteer days, and other additional days offered.
- Retirement/Pension Plan.
- Health & Wellbeing – Medical, Critical Illness, and Life Insurance.
- Employee Assistance Programs.
- Best‑in‑class, family‑friendly, and inclusive leave policies. xqbhyrx
- Incentive plans linked to the nature of employment and performance.

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📌 Senior Analyst, Technology, Network Operations (Barcelona)
🏢 1420 Bacardi Espana
📍 Barcelona