Key Responsibilities & Qualifications
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- At Gong, you will join a company built on innovative products, ambitious goals, and passionate people

- We are shaping the future of revenue intelligence and we want people who are excited to build what comes next

- You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other

- Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact

- If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career

- As Corporate Communications Principal Director, you will be a senior, high-impact individual contributor at the center of how Gong tells its story to the world

- Partnering closely with the Head of Corporate Communications, Social & AR, you will be a strategic thought partner and own the execution of corporate communications, executive positioning, and crisis management

- This is a role for a builder and a doer — someone equally comfortable drafting a CEO op‑ed, managing a fast‑moving media crisis, and coaching executives on message discipline, all in the same week

- You will work directly with Gong’s leadership team and be a trusted voice in decisions that shape company reputation at scale

- Develop and drive Gong’s general corporate narrative, ensuring alignment across leadership, product, and go‑to‑market teams

- Own earned media strategy for major announcements — corporate news, partnerships, product milestones, and industry leadership moments

- Shape and inform Gong’s corporate messaging framework, ensuring consistency and differentiation in a competitive AI market

- Partner cross‑functionally with marketing, legal, HR, investor relations and more to align communications with business objectives

- Serve as primary communications strategist and ghostwriter for Gong’s C‑suite, including the CEO and senior leadership team

- Develop executive thought leadership programs across owned channels, media,



and speaking platforms

- Create compelling content, like op‑eds, exec platforms, bylines, LinkedIn posts, talking points, and briefing materials, that authentically reflects each leader’s voice

- Prepare executives for media interactions, interviews, and public appearances through media training and message coaching

- Identify and secure meaningful speaking opportunities at tier‑one industry events and business forums

- Lead development and ongoing management of Gong’s crisis communications framework, protocols, and response playbooks

- Support and serve as an internal escalation point and strategic counsel during reputational issues and sensitive business developments

- Rapidly assess emerging threats, provide clear‑eyed guidance to leadership, and drive swift, coordinated response

- Partner with legal, HR, and executive teams on sensitive communications including workforce changes, competitive incidents, and regulatory matters

- Conduct post‑incident reviews and embed learnings into updated protocols and organizational readiness

- Build trusted relationships with global executive stakeholders, acting as a strategic communications advisor to senior leaders across the business

- Manage and prioritize competing executive communications requests with sound judgment and effective stakeholder management

- Develop and oversee global external agencies and vendor relationships, ensuring high performance and strategic alignment

- Maintain a strong understanding of Gong’s business, competitive landscape, and market dynamics to inform communications strategy in real time

- Contribute to department planning, budgeting, and measurement frameworks in partnership with the team lead

Benefits

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- Mental health support resources





- Work from home stipend

- Generous vacation days

- Quarterly recharge company shutdowns

- Parental leave

- Employee equity

- Commuter & parking benefits

- Retirement savings

- Training & development programs

- Employee resource groups

- Mentorship opportunities

- Flexible wellness fund

Additional Qualifications

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- Comfort operating in a fast‑paced, high‑accountability environment with a bias toward action over perfection

- Proven experience as an executive communications strategist and ghostwriter, with a portfolio spanning multiple xqbhyrx formats and leadership voices

- Prior experience working directly with and advising C‑suite executives in a communications or advisory capacity

- Sound strategic judgment; able to distill complex business situations into clear communications recommendations under pressure

- 10+ years of progressive communications experience, with significant time in corporate communications roles at high‑growth technology companies or leading PR agencies serving tech clients

- Deep hands‑on experience managing crisis communications — from early detection through resolution and post‑incident review

- Outstanding creative and media skills – you have a pulse of the trending market topics and understand how to tap into those across traditional and emerging mediums

- Experience at or with a B2B SaaS, AI, or global enterprise technology company strongly preferred

- High emotional intelligence and executive presence – you can hold a room, earn trust quickly, and navigate competing stakeholder interests with professionalism

- Exceptional written and verbal communications skills – among the sharpest writers in any room, with the ability to adapt voice, tone, and register across audiences and formats

- Demonstrated track record managing corporate communications programs at scale, including earned media strategy for major company milestones

- Strong project management skills; able to manage multiple high‑priority workstreams simultaneously without sacrificing quality

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📌 Corporate Communications Director (Salt)
🏢 Gong
📍 Salt