pstrongJob Summary /strong /ppbr/ppThe Service Provider Operations Coordinator will be responsible for overseeing and optimizing the performance of third-party service providers across JD logistics and supply chain operations in Spain.
Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación.
This role focuses on ensuring efficient, cost-effective, and high-quality service delivery.
/ppbr/ppstrongJob Responsibilities /strong /ppbr/ppDevelop and implement strategies for service provider selection, onboarding, and ongoing performance management.
/ppbr/ppNegotiate and manage contracts, service level agreements (SLAs), and key performance indicators (KPIs) with service providers.
/ppbr/ppMonitor and analyze service provider performance against established KPIs and SLAs, identifying areas for improvement and implementing corrective actions.
/ppbr/ppConduct regular performance reviews and business meetings with service providers to foster strong relationships and drive continuous improvement.
/ppbr/ppIdentify and resolve operational issues and disputes with service providers in a timely and effective manner.
/ppbr/ppCollaborate cross-functionally with internal teams (e.g.,



logistics, procurement, finance) to ensure seamless integration of service provider operations.
/ppbr/ppDrive cost optimization initiatives related to service provider engagement without compromising service quality.
/ppbr/ppStay abreast of industry best practices and technological advancements in service provider management.
/ppbr/ppPrepare and present reports on service provider performance and operational metrics to senior management.
/ppbr/ppEnsure compliance with all relevant regulations and company policies regarding service provider operations.
/ppbr/ppstrongJob Qualifications /strong /ppbr/ppBachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Master's degree preferred.
/ppbr/ppMinimum of 2 years of experience in service provider management, logistics operations, or supply chain management, preferably within an e-commerce or retail environment.
/ppProven track record of successfully managing and optimizing third-party service provider relationships. xqbhyrx
Strong understanding of logistics, warehousing, transportation, and last-mile delivery operations.
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📌 Service Provider Operations (Madrid)
🏢 CareerWallet
📍 Madrid