Overview

WELCOME TO SITA. We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting‑edge tech to make their operations run like clockwork.

Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.
About The Role And The Team

As the Product Manager for our biometrically enabled, SITA Smart Path E‑Gates and Facepods, you will drive the growth of one of our most innovative product groups. You will be accountable for all aspects of the product creation life cycle and should be able to cascade your vision to several team members and supporting services that will assist you to make this product an even bigger success. With a solid product to build on, your focus will be on the strategy to take this product group to the next level by looking into new ways to sell, deliver and support and new providers according to regional needs, and commercial viability. The team and our products have gone through a major transformation over the past years where we renewed our entire portfolio. We moved away from reactive development and stepped up to set the new standard in aviation self‑service. We work closely with all stakeholders within SITA to create state‑of‑the‑art solutions that make traveling easier. Reporting to the Director Product Management – Touchpoints, you will be part of a driven team of other product managers and engineers responsible for delivering the highest quality products to the aviation industry within our Passengers at Airports division.

What You Will Do





- Collaborating with cross‑functional teams: work closely with design, engineering, marketing, and sales to ensure alignment and to bring successful products and features to market. Actively support our sales teams with great features and excellent collateral to position your product.
- Measuring and analysing (financial) product performance: measure and analyse product performance (revenue/margins, number of incidents, etc.) to make data‑driven decisions.
- C‑level reporting on your product group and actively suggest solutions to challenges that you are facing.
- Be responsible for the entire P&L; of your product, from requesting the budget to reporting on its profitability.
- Defining product strategy: responsible for developing a product strategy that aligns with SITA's vision and goal, focusing on the unique requirements of biometric e‑gates. Identify customer needs, market trends, and evaluate the competition to determine what features and functionalities the product should have.
- Conducting market research: gather data, analyse it, and identify key insights that will inform product decisions.
- Developing and managing an innovative product roadmap: create a roadmap that outlines the key products, features and functionalities that will be added over time. Prioritise features based on customer needs, business goals, and technical feasibility.
- Making product decisions: make critical product decisions, focusing on the unique aspects of e‑gate features, pricing models, and launch strategies.




- Creating and reviewing product requirements together with the product owner and engineering team.

Qualifications
- 5+ years of experience as a product owner or product manager in a integral company – proven track record of driving change and putting innovative solutions to market.
- Preferred to have a bachelor’s or master’s degree from a technical university.
- Preferred background in hardware/software engineering, consultancy or project management.
- Knowledge of Microsoft Office, process optimisations, strategy development, product development, mechanical/software engineering, SolidWorks.
- Passion for technology and innovation, natural curiosity about how things work.
- A proactive and positive attitude.
- You like to work well within teams.
- Outstanding communication skills.
- Analytical and problem‑solving skills.

Nice‑to‑have
- Good knowledge of aviation industry and biometric technologies.
- Good knowledge of IT‑based solutions, knowledge of ATI.

What We Offer
- Flex Week: work from home up to two days per week (depending on your team’s needs).
- Flex Day: make your workday suit your life and plans.
- Flex‑Location: take up to 30 days a year to work from any location in the world.
- Employee Wellbeing: we have a support program for you and your dependents 24/7, 365 days a year. We also offer Champion Health, a personalised platform that supports a range of wellbeing needs.
- Professional Development: level up your skills with our training platforms, including LinkedIn Learning.
- Competitive Benefits: benefits that make sense with both your local market and employment status.

Equal Opportunity Employer

SITA is an Equal Opportunity Employer. We value a diverse workforce. xhfqzwm In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self‑identify in the application process.

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