Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 149k+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future. Tech Mahindra (NSE: TECHM) is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies.

Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta ocasión que encontrará a continuación.

Years of Experience: 7-10 Years

Experience and specialization

- More than 10 years as a NOC Technician with knowledge in 2G, 3G, 4G and 5G RAN
- Experience in radio equipment at Nokia and Ericsson in the aforementioned technologies as well as controllers (BSC and RNC)
- Extensive experience in the N1 Technical Support Service, with extensive experience in RAN network management.




- Solid knowledge in the support processes for Telefónica in the field of Mobile RAN Access.
- With knowledge of RAN in the protocols, equipment, functionalities, etc. that make them up.
- With the capacity for analysis, throubleshooting and solution proposal.

Features:

- Management of N1 incidents, diagnoses, customer complaints and execution of BTPs.
- Proposal of corrective actions for recurring problems.
- NOC team management and quality analysis capability

Tools

- Systems for Activity and Work Reception, Incident Management and BTPs : iGRI
- Network Element Management Systems: specific to the RAN manufacturers involved.
- Network and Fault Management Systems: OMEGA, INFOVISTA, GRAFANA.
- MS Office: Excel, PowerPoint and Word

Language

- Mandatory Spanish
- English will be an asset.

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. xhfqzwm All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.

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📌 Radio Access Network (Madrid)
🏢 Tech Mahindra
📍 Madrid