Miratech seeks a Contact Center Operations & Optimization Consultant to drive transformation by defining the operating model and a roadmap of improvements.
Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud.
You will assess current ops, shape the future state, and partner with teams to translate capabilities into value. xhfqzwm
Idóneo candidates have CCaaS experience (Genesys Cloud), 10+ years in leadership, strong analytics and storytelling, and a track record of improving efficiency and CX.
Spanish is a plus;
remote work supported.
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📌 Strategic Contact Center Transformation Lead (Málaga)
🏢 Miratech
📍 Málaga
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