Job Description
Kleinanzeigen is the leading online classifieds market in Germany. An average of more than 50 million ads are available in numerous categories - from children's supplies to electronics to real estate. With more than 36 million users per month, Kleinanzeigen has the widest reach of all online selling platforms in the country. Most of the items traded on Kleinanzeigen are second-hand. In this way, users make an active contribution to sustainability. The Kleinanzeigen market allows companies the opportunity to easily offer their services online. Kleinanzeigen was launched in September 2009 as eBay Kleinanzeigen. Since June 2021, the company has been part of Adevinta, a leading global provider of online classified ads. In May 2023, the name was changed to Kleinanzeigen. Kleinanzeigen is part of Adevinta: a general online classifieds specialist and sustainability leader with 25+ products in 10 countries.
The Fraud Program Manager is responsible for driving execution across fraud initiatives, ensuring that projects, process changes, and operational improvements are delivered in a structured, scalable, and well documented way. The role sits at the center of fraud operations and acts as the connecting layer across Fraud, Product, Engineering, Customer Service, Analytics, and external vendors.
The role's core value is in turning fraud priorities into clear plans, coordinated delivery, documented processes, and sustainable operating routines.
Job Requirements




The ideal candidate is a strong operator and program driver with excellent organizational discipline, stakeholder management ability, and process thinking. They are comfortable working in complex cross-functional environments and can bring structure to ambiguous operational challenges.
Must be fluent in German and English, with strong written and verbal communication skills in both languages.
Job Responsibilities
Process ownership and documentation
Own and maintain fraud SOPs, playbooks, process maps, and working instructions
Ensure documentation remains current as workflows, tooling, and fraud patterns evolve
Standardize ways of working across internal teams and external partners
Identify process gaps, inefficiencies, and unclear ownership, and drive improvements
Help build scalable, repeatable operational processes rather than ad hoc solutions
Cross functional coordination
Act as a central point of coordination between Fraud, Product, Engineering, Customer Service, Analytics, and vendors
Ensure actions, decisions, and dependencies are clearly tracked and followed through
Translate fraud operational needs into actionable requirements for partner teams
Support alignment across teams during launches, incidents, and process changes
Training, calibration, and quality support
Coordinate rollout readiness for new workflows, controls, and tooling
Support training plans and knowledge

📌 Fraud Program Manager (Barcelona)
🏢 Adevinta
📍 Barcelona