About Web Beds Web Beds was launched in 2013 and is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content within the Web Beds platform, and then distributes it to its global network of travel trade buyers, who sell to the travelling public. Hotels and other suppliers—including integral and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies—can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control and simplify distribution, and leverage Web Beds enhanced analytics to inform inventory optimisation choices, saving costs and increasing revenue. Travel buyers—online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMCs, group providers, airlines and more—can integrate the hundreds of thousands of hotels and ground services in the Web Beds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of Web Beds trade-only booking sites. Web Beds operates globally through four geographic regions—Europe, Asia Pacific, MEA (Middle East and Africa) and Americas—with over 1,900 travel professionals working in 120 cities across 50 countries worldwide. Web Beds is a travel brand of the Web Travel Group (ASX: WEB). How will you make an impact? The Strategic Account Director, General Chains is a key ownership role responsible for the end‑to‑end relationship and commercial management of Web Beds' most strategic, high‑value global chain partner(s), specifically those generating over €100 M EUR in annual cost. This role involves defining and executing a collaborative global strategy with these high‑value partners to drive substantial incremental business opportunities, significantly expand our market share worldwide, and maximize overall growth to secure Web Beds remains the indispensable partner of choice through consistent value delivery. This position requires an agile, commercially focused professional with a strong background in strategic account management and/or contracting within the travel industry, who has a proven passion for building meaningful,



high‑impact global partnerships and delivering ambitious commercial results. You Will Strategic Partnership & Commercial Leadership Global Strategy Development: Define targeted, data‑driven action plans and design a multi‑year strategy roadmap for each partner to achieve ambitious KPIs, drive substantial incremental business, and significantly increase Web Beds’ integral market share. High‑Value Negotiation: Lead complex, strategic contract and commercial renegotiations with global chain leadership, ensuring agreements are executed within specified deadlines to secure the best possible commercial terms (including exclusive deals, value‑adds, and overrides) that maximize mutual profitability. Portfolio Growth: Strategically manage existing top‑tier chain partnerships and actively prospect and onboard new chain strategic partners globally to expand Web Beds’ supply portfolio. Executive Relationship Management: Organise and lead Quarterly Business Reviews and monthly engagement sessions with key senior contacts of the Chain Partners, focused on performance analysis, strategy alignment, and maintaining robust, long‑term relationships. Team Leadership & Development: Lead, mentor, and coach assigned direct reports (if applicable) and indirect team members, fostering a high‑performance, results‑driven culture focused on global account management excellence and continuous professional growth. Operational Excellence & Inventory Optimization Global Product Optimization: Direct the optimisation of the chain’s global product, inventory, and pricing strategy, leveraging internal resources such as Partner Success, Supplier Optimization, and local Contract Managers to ensure maximum competitiveness and relevance in the market. Performance Monitoring & Competitiveness: Proactively monitor the chain supplier’s performance on a regular basis, including production, pricing, and availability, to ensure best‑in‑market competitiveness across all regions and platforms. Connectivity & Onboarding:



Collaborate closely with the Supplier Connectivity and IT Teams to successfully onboard new chains via preferred integration methods and ensure the ongoing, robust maintenance of connections for optimal supply delivery. Escalation & Solution Design: Act as the primary liaison and internal escalation point for assigned chain partners, deconstructing complex availability, service, and technical challenges to develop comprehensive, platform‑adaptable solutions. Cross‑Functional Collaboration & Market Engagement Inter‑Regional Coordination: Partner with Contracting Teams, Supplier Optimization, and Product teams in all regions, promoting cohesive teamwork and aligning efforts for specific hotel contracting needs and regional performance goals. Revenue Generation & Promotion: Consult with the leadership team regarding new chain opportunities. Actively negotiate and communicate special deals, flash sales, and additional supply to the Web Beds Sales Team globally to ensure maximum promotional visibility and revenue generation across all platforms. Market Representation: Represent Web Beds at relevant global tradeshows and networking opportunities to engage existing Chain Partners, prospect new high‑value opportunities, and maintain strong industry visibility. Compliance & Professionalism: Cooperate with the Health and Safety team to ensure compliance requirements are met. Maintain professional and consistent communication both internally and externally in line with corporate guidelines. The skills we would love to see in your suitcase! Educational Foundation: Hospitality Management, Tourism, or a related field is required. Industry Expertise: Deep commercial understanding of the dynamics of global hotel distribution, B2 B travel, connectivity standards (e.G., XML/API), and large‑scale inventory management. Language Proficiency: Fluency in English (written and verbal) is essential. Proficiency in a second major European language (e.G., German, French, Spanish) is a significant advantage due to the global nature of the role. Regulatory Knowledge: Foundational understanding of relevant global commercial laws and contractual compliance standards. Why choose us as your next destination? International highly skilled group of experts from all around the globe Dynamic environment with the chance to grow, influence & impact change Disruptive, fast‑growing market leader within travel & endless possibilities Culture built on collaboration, empowerment and innovation Find out more about the Web Beds business at #J-18808-Ljbffr

📌 Global Strategic Account Director: High-Value Chains (Palma)
🏢 Web Beds
📍 Palma