Descripción del trabajo Experteer Overview In this role you will ensure the quality, performance and reliability of ServiceNow implementations and enhancements. You will work closely with developers, analysts and product owners to translate requirements into robust test strategies and tests. You'll cover incident, change and asset management modules, perform functional, integration, regression and performance testing, and drive defect resolution. This is a hands-on, cross-functional position in an international environment with a strong focus on delivering value through quality.
Compensaciones / Beneficios
Understand business and functional requirements for ServiceNow
Collaborate with stakeholders, developers, functional teams, Support Squad, Product and Business Owners
Create test strategies, plans and cases for modules (Incident, Change, Asset Management, etc.)
Define test scenarios for workflows, integrations and customizations
Perform functional, integration, regression and performance testing;
generate reports and maintain documentation
Validate ServiceNow modules, custom scripts and APIs




Test upgrades and patches to ensure smooth platform updates
Identify, document and track defects and work with developers to resolve them
Assess readiness to deploy releases
Create complex reports and dashboards to meet business requirements
Take ownership and follow up on assigned projects to ensure targets are met
Responsabilidades
3-5 years of experience in QA/Testing roles, particularly with ServiceNow projects
Degree in IT/IT related fields or equivalent experience
Excellent analytical, communication and problem-solving skills
Experience in working in Agile squads
ITIL framework understanding u0026 experience in ITSM processes and workflows
Excellent English communication skills (verbal and writing)
Proactive and can-do attitude
Team player and versátil
Requisitos principales
Comprehensive training and development programs
Flexible working schedule
Private medical insurance 100% covered
25 vacation days
18 hours for personal matters
Reduced summer hours: 36 hours/week for 4 weeks
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📌 Servicenow Qa Specialist (Granada)
🏢 Sd Worx
📍 Granada