Job Title:
External Identities Customer Engineer

Role type:

Advisory - architecture, consulting, and support to help customers drive solutions and resolutions

Skills Required:

- Active Directory & Microsoft Entra ID External Identity Management
- Broad knowledge of Microsoft Entra ID products with deep understanding of the following:
- Microsoft Entra ID External Identities, including:
- Microsoft Entra Business to Consumer (B2C) including custom policies
- Microsoft Entra Business to Business (B2B)
- Microsoft Entra for Customers
- Cross-Tenant Access Settings
- Cross-Tenant Access Synchronization
- Microsoft Entra ID P1

Optional Skills

- Microsoft Entra Connect, Active Directory Federation Services, Microsoft Identity Manager
- Technical experience with hybrid infrastructures, architecture designs, and technology management.
- 8+ years experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting




- Understanding of Microsoft’s Modern IT Architecture and Strategy
- Proven track record in successfully planning, deploying, operating, and optimizing cloud environments
- Azure certifications (Azure Solutions Architect Expert; Azure Security Engineer Associate; Azure Administrator Associate, Azure Cybersecurity Administrator, Identity and Access Administrator)
- Candidates must be able to work independently.
- Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders.
- Advanced Microsoft certifications are preferred.
- BA/BS (or higher) in Information Technology or equivalent experience
- Expert level of Microsoft enterprise software product offerings
- Demonstrated excellent customer service skills

Relevant Certifications:

SC-300 Identity and Access Administrator Associate

📌 Customer Engineer (External Identities) (Barcelona)
🏢 Concentrix
📍 Barcelona