Location: Remote from Greece (relocation required)
Employment Type: Full-time
Languages Required: German (fluent), English (working proficiency)
Industry: Hospitality / Travel & Tourism

Position Overview

Our client, operating within the hospitality sector, is seeking a German-speaking Customer Support Agent to assist customers with inquiries related to accommodation, bookings, and travel services.

This is an entry-level opportunity. Candidates must be willing to relocate to Greece prior to employment. A relocation support package is provided.

Key Responsibilities

- Provide customer assistance in German via phone, email, and online channels

- Support guests with booking inquiries, reservation changes, cancellations, and general information

- Handle customer requests in accordance with company policies and service standards

- Maintain accurate records of interactions in internal systems

- Ensure a professional and service-oriented communication approach





- Escalate complex cases to the appropriate department when necessary

Candidate Requirements

- Fluent written and spoken German

- Good command of English (level B2)

- Strong communication skills and customer-oriented mindset

- Basic computer skills and ability to work with multiple systems

- Willingness to relocate and reside in Greece

Preferred Qualifications (Advantageous)

- Previous experience in hospitality, tourism, hotel operations, or travel services

- Experience in customer-facing roles (front desk, reservations, guest services, call center, etc.)

Employment Conditions

- Full-time employment contract

- Paid onboarding and training

- Relocation support package

- Benefits in accordance with local labor regulations

Equal Opportunity Statement

All applications will be evaluated based on qualifications and role-related criteria.

📌 German-Speaking Customer Support Agent – Hospitality Sector (Entry Level, Greece) (España)
🏢 RDN Cons
📍 España