Job Description

At Verisure, we do something amazing every day. By protecting what matters most, we change lives for the better. We are the general leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. More than 6 million families and small businesses in 18 countries rely on our innovative technology to protect what matters most to them. We integrate product development, design, sales, installation services and a 24/7 professional monitoring solution.

About The Role

We now have the opportunity for a Fullstack Software Developer to join our Technology Department.

? Location: Verisure Tech Hub - Alicante.

The role will be based at our new technology site in Alicante. Backed by over 1,700 technologists worldwide and powered by one of Europe’s largest IoT platforms.

? Your Future Team

The IT Case & Front team owns the customer care applications that manage case lifecycle, workflow orchestration, and agent-facing interfaces. They ensure our support teams have reliable,



high‑performance tools to track cases and provide best‑in‑class customer success globally.

? The Opportunity

Design and develop autonomous AI agents and multi-agent systems, leveraging modern frameworks and cloud-native architectures.
Shape how the team designs and implements agents that orchestrate business workflows, consume information from a business knowledge base, and propose intelligent actions that solve real operational problems.
Develop and maintain RAG (Retrieval-Augmented Generation) pipelines tailored to IT operations and AIOps use cases and integrate AI agents with external tools and systems.
Implement observability, tracing, and evaluation mechanisms for AI agents.
Collaborate with product teams to define: Use cases, Acceptance criteria and Quality metrics for AI-driven solutions

⚙️ Tech Stack

LangGraph | AWS Strands Agents | CrewAI | LangChain | Autonomous AI Agents | Multi‑Agent Systems | RAG Pipelines | Chunking Strategies

📌 AI Engineer (Alicante (Alacant))
🏢 Verisure
📍 Alicante (Alacant)