Job Description | ARTEMIS ALLIANCE
Job Title: Data Operations Specialist
Level: Levelling, Tier 1 | 3-3: Experienced
Company: Havas Media
Department: Middle Office
Country: Global
Scope: Manage People, Budget $
Reporting To: Senior Manager, Data Solutions
Responsible For: Data Operations, Platform & User Support
Relationships: MO Team, Suppliers
Job Summary
The General Data Operations Specialist is responsible for running the Havas data management platforms. S/He ensures the data operations delivery and excellent customer service. S/He works on the global integration of the team acting as bridge between different areas located globally also ensuring the knowledge flow accordingly across all areas. This role reports in to the Senior Manager, Data Solutions.
Main Responsibilities
Data operations management
Make sure the data platforms and processes are running well, both in data collection, integration and processing
Monitor and manage data quality processes and data integrations
Perform corrective and evolutive maintenance of all the data exchange and data solution processes
Responsible for the quality and security of data
Ensure the quality of service; responsible for user support and help desk.
Troubleshooting
Iron out technical issues and/or help in technical improvement, cascade to development teams
Document data operations and monitoring solutions in clear, concise guides
Team management
Coach, guide and support the team of data operations specialists and developers
Motivate and create great place for people to work
Ensure knowledge transfer flows in both directions, establish the protocols to warrant this
Develop team effectiveness
Education & Languages
Education: Computer science, engineering or related technical field
Previous Experience: 3+ years professional experience in the field of data management
Language Skills
English: Excellent
Spanish: Excellent
Key Competencies
Broad knowledge of Data Platforms in Media space, both at i
📌 Data Operation Specialist (Madrid)
🏢 Havas Media
📍 Madrid
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