Sr. Customer Success Manager - Scandinavia
Barcelona, Spain

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 General Most Loved Workplaces.

We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.

Ready to join us?

Your Role
We’re looking for a Sr. Customer Success Manager to look after a portfolio of clients in Scandinavia (Norway, Sweden, Denmark, Finland, Iceland),



focusing on providing the maximum benefit and product utility to customers while ensuring the company an active and engaged book of business. The primary measure of success? Renewals/expansion for next season.

In this role, you’ll:

Develop strong customer relationships.

You’ll maximize satisfaction across a group of accounts and become a trusted partner for your customers.

Be involved in all aspects of support and account management.

You’ll discover customer workflows, demonstrate Hudl products, educate customers, and carry out a range of engagement and commercial activities.

Work toward goals.

Throughout the year, CSMs aim to achieve quarterly and yearly renewal targets. You’ll run meetings to deeply understand our clients’ workflows and pinpoint opportunities to maximize customer efficiency.

This role requires 3 days in the office per week, so we’re currently considering candidates who live within a commut

📌 Sr. Customer Success Manager (Barcelona)
🏢 Hudl
📍 Barcelona