Position Overview

The Delivery Management Professional provides expert guidance on complex deliveries, drives efficiency improvements, influences stakeholder decisions, and mentors others to achieve strategic alignment and support team growth.
In this role, you will navigate organizational complexity to define and communicate comprehensive solution visions and roadmaps for large-scale and strategically critical initiatives. Depending on the organization's needs, you may operate within role archetypes such as Project Manager, Program Manager, Service (Delivery) Manager, ITSM Process SME, Scrum Master, RTE, STE, or Agile Coach.
Key Responsibilities

Scope & Delivery Leadership: Define and champion scope management strategies for high-impact initiatives; navigate complex dependencies and manage significant scope changes with minimal disruption.
Strategic Problem Solving: Analyze cross-boundary delivery challenges, mitigate strategic risks, and facilitate consensus across complex, ambiguous environments.
Stakeholder Engagement: Build strong,



collaborative relationships with senior leadership; navigate conflicts, influence key decisions, and align diverse teams.
Impact & Agile Championing: Foster a culture of innovation by embedding Agile frameworks, leading organizational change, and optimizing delivery methodologies for maximum efficiency.
Who are you

Proven Track Record: Extensive experience in a Delivery Management archetype (e.g., Program Manager, Scrum Train Engineer, Agile Coach) managing large-scale, complex programs.
Change Management: Demonstrated success in leading organizational change and scaling Agile best practices across product lines or domains.
Senior Stakeholder Management: A proven history of building strong networks and influencing decisions at the senior management level.
Skills

Strict GxP and CSV Expertise: Expert understanding of Computer Systems Validation (CSV), GAMP 5, and 21 CFR Part 11 to manage systems compliantly.
War‑Room Audit Support:

📌 Delivery Service Manager (Madrid)
🏢 F. Hoffmann-La Roche
📍 Madrid