Company Description
Medicine moves forward here. So will you.
At PrimeVigilance, patient safety is not one part of the job. It is why we exist.
We are a integral pharmacovigilance specialist. Our teams help clients navigate complex regulations while keeping patient safety at the center of every decision, from early development through to post-marketing surveillance. Increasingly, the value we create is not only in processing safety data but in interpreting it: spotting the signal that matters early and turning it into insight our clients can act on.
That work takes curious minds, problem-solvers and experts who care about getting it right. It also takes a culture worth staying for. Across Europe, North America, South America, Asia and Australia, we work in an environment built on kindness, flexibility, growth and belonging, where colleagues support one another and good ideas are heard wherever they come from.
If you want a role with real purpose, global reach and the chance to keep growing while you help protect patients, you will feel at home here. We would love to hear from you.




Job Description
PrimeVigilance is looking for a Medical Information Associate with Italian language to be responsible for supporting the Medical Information team in handling initial adverse event and medical information inquiries.
Responsibilities:
• To provide approved responses to medical enquiries from external customers (healthcare professionals, patients, pharmaceutical clients) including call handling in Italian and English.
• To accurately identify, document and report adverse events/side effects, pregnancy and other special situation events, and product quality complaints within required timeframes
• To ensure that all medical information enquiries are tracked and fully documented within the Medical Information database accurately and completely
• To participate in the out-of-hours provision of medical information for clients who have contracted a 24/7 enquiry handling service
• Prov

📌 Senior Medical Information Associate Italian Language (Madrid)
🏢 Ergomed
📍 Madrid