Strategic Risk Services Fraud Team Lead (Madrid)

Strategic Risk Services Fraud Team Lead (Madrid)

05 ago
|
Accertify
|
Madrid

05 ago

Accertify

Madrid

Accertify enables commerce by doing one thing extraordinarily well: pinpointing fraud. The company's Predictive Yes Platform helps businesses say yes to more - more good clients, more revenue, and more growth - without getting burned. It's a precise, confident, data-backed yes, made possible by joining signals across the entire client lifecycle through unmatched data volume, layered AI-powered models, and a consortium approach that protects clients from bad actors spotted anywhere in the network while unlocking business with good actors verified anywhere in the network. With more than 10 billion transactions and over $1 trillion in commerce processed in 2025 alone, Accertify delivers the intelligence and precision that fraud and payments teams need to say yes confidently and enable growth. That's the More Yes difference.
The Strategic Risk Services Team Leader will oversee the operations of our Strategic Risk Services teams that assist Accertify's clients. They will lead and motivate the Fraud Analyst team to work efficiently and comply with all applicable regulations.





Eseential Duties & Responsibilities:
- Responsible for reviewing client accounts and transactions to detect fraud trends and manage queues effectively per client’s expectations.
- Communicate fraud trends and share ideas and information to recommend anti-fraud processes and system enhancements while working with peers and leadership.
- Assist in data analysis to support ongoing adjustments to the client’s risk models.
- Provide ongoing QA for our clients and internal analysts, running reports as needed.
- Work on special projects for our clients as they arise while assisting the Manager with other daily activities.
- Research and document the department's current procedures and processes.
- Responsible for the Performance Management of direct reports.
- Ensure monthly Service Level Agreements (SLAs) and daily service levels are met.
- Responsible for coordinating employee schedules to provide appropr

📌 Strategic Risk Services Fraud Team Lead (Madrid)
🏢 Accertify
📍 Madrid

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