05 ago
|
Fairmont Hotels & Resorts
|
España
05 ago
Fairmont Hotels & Resorts
España
Company Description
Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.
Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.
Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and versátil meeting spaces.
Surrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers.
Job Description
As a Bell Attendant at Fairmont La Hacienda, you will be the first and last impression for our valued guests. Your role is crucial in providing exceptional and personalized service from the moment of arrival to the departure of the guests. You will be responsible for assisting guests with their luggage, providing information about the hotel's facilities and local services,
and ensuring that every aspect of their stay is impeccable and memorable.
Responsibilities
Welcome and greet guests with warmth and professionalism, using the guests' names whenever possible.
Demonstrate a positive, proactive, and professional attitude at all times.
Assist guests with their luggage, ensuring it reaches their room safely, personalizing the experience, and using the guest's name.
Escort guests to their room on foot or by golf cart, when necessary, explain the hotel facilities, and promote additional services (restaurants, spa, etc.).
Study arrivals, departures, VIPs of the day, as well as other reports necessary for professional fulfillment of daily tasks with the luxury standards expected of a brand like Fairmont.
Deliver messages, packages, and other items requested by guests.
Transport guests' luggage from their room to the lobby at the time of their departure.
Perform parking and retrieval of vehicles for guests following safety and qu
📌 Bell Attendant (España)
🏢 Fairmont Hotels & Resorts
📍 España