At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
The Delivery Management Professional provides expert guidance on complex deliveries, drives efficiency improvements, influences stakeholder decisions, and mentors others to achieve strategic alignment and support team growth. In this role, you will navigate organizational complexity to define and communicate comprehensive solution visions and roadmaps for large-scale and strategically critical initiatives. Depending on the organization's needs, you may operate within role archetypes such as Project Manager, Program Manager, Service (Delivery) Manager, ITSM Process SME, Scrum Master, RTE, STE, or Agile Coach.
Description of the area
You will join the Roche Digital Technology (RDT) area dedicated to Pharma Technical Operations Quality, a critical domain that ensures the robust daily operation of our general quality and compliance systems. We are co-creating and executing a multi-year digital strategy anchored under the "Quality Unites Us" program. Within this environment, we focus on unlocking operational efficiencies for Quality Assurance (QA) by simplifying our Quality Management System (QMS) and accelerating the transition to a fully paperless Quality Control (QC) execution. You will help us shift our landscape toward a predictive compliance insights ecosystem. Ultimately, your work will drive solution harmonization and support the seamless integration, ensuring Roche can rapidly deliver life-changing medicines to patients.
External Partner Management: You lead and orchestrate the external service
📌 Delivery Service Manager (Madrid)
🏢 Roche
📍 Madrid