Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 integral brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion

At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS

Supervisor La Roca Village Outlet 40h (f/m/x)
HUGO BOSS Benelux B.V. CIA | La Roca del Vallés | Spain | Full-time | P4

HUGO BOSS is seeking a Supervisor to join in our team in one of our store Located in La Roca del Valles Outlet. If you have experience as a supervisor in luxury retail sector and administrative studies ans experience this is your job.
- Permanent Position.
- 40 hours per week.
- Full Time Job.
- Inmediate incorporation.

What you can expect:




In your role as a Supervisor; you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers.
- Responsible for CRM data gathering & quality management.
- Contribute to achieve the location’s performance targets and individual KPI’s.
- Support in transaction, complaint & return handling.
- Participate in regular trainings to continuously develop.
- Support in all operations for loss prevention and stock management.
- Proficient utilization of business systems & latest technology.
- Drive the use of all available tools and ensure procedures are executed and policies followed.

Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion

📌 Supervisor La Roca Village Outlet 40h (España)
🏢 Menswear & Womenswear
📍 España