05 ago
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Jobgether
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España
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Alliance Manager, EMEA based in Spain.
Join a general life sciences organization where you will play a strategic role in managing critical customer partnerships and driving long-term business success. In this position, you will oversee complex alliance relationships, ensuring customer satisfaction, operational alignment, and successful delivery of contractual commitments. Working across commercial, operational, technical, and leadership teams, you will act as a key connector between customers and internal stakeholders. This role offers the opportunity to influence growth initiatives, improve partnership processes, and contribute to innovative solutions supporting the advancement of healthcare and biotechnology.
Accountabilities
- Manage a portfolio of strategic alliance partnerships, overseeing customer relationships, contractual commitments, retention, growth opportunities, and overall satisfaction.
- Act as the primary point of contact between customers and internal teams, ensuring effective collaboration across commercial, operations, finance, quality, engineering, and business functions.
- Lead customer onboarding processes and support the transition of new partnerships into successful long-term relationships.
- Build and maintain strong executive-level relationships through regular communication, business reviews, strategic discussions, and performance updates.
- Coordinate cross-functional teams to deliver customer programs, resolve challenges, and achieve agreed business objectives.
- Monitor customer performance metrics, forecasts, revenue risks, and operational priorities while providing clear reporting and insights to leadership teams.
- Support contract execution by ensuring alignment with commercial agreements, supply commitments, and partnership expectations.
- Develop and improve alliance management processes, tools,
📌 Staff Alliance Manager, EMEA (España)
🏢 Jobgether
📍 España