05 ago
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Honest Greens
|
Barcelona
05 ago
Honest Greens
Barcelona
ppWe are bHonest Greens /b, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. /p pOver the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally. /p pWe are looking for a bCustomer Experience Specialist /b to help us deliver an outstanding experience to every guest — online and in our restaurants. /p h3Responsibilities: /h3 ul liTransform the interaction with our customers in the best experience. /li liHandling enquiries via email, chat, and phone.
/li liReply to public comments on social media, google reviews, twitter. /li liProvide information about our platform and restaurants to our customer. /li liHandle enquiries from our customers related to orders and situations in the restaurant and provide a satisfactory resolution. /li liPartnering with the App Developers team to analyse customer’s requests to improve our digital product experience. /li liCollaborate in different internal projects involving the CX team. /li liActive communication with the CX team and the restaurants. /li /ul h3Skills Qualifications: /h3 ul liFluent in Spanish, French and English. /li /ul h3Working Hours: /h3 ul liSunday to Thursday: From 15:00 to 23:00. /li /ul pFree daily food in our restaurants /p pInternal growth opportunities /p pInternational, open-minded and unique team /p /p #J-18808-Ljbffr
📌 CX Specialist (Fluent in French) (Barcelona)
🏢 Honest Greens
📍 Barcelona