ph3bAbout Revolut /b /h3 pPeople deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day. /p pAs we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. /p h3bAbout the role /b /h3 pThe Physical Presence team brings Revolut beyond the app and into the real world. They design and scale our footprint, creating seamless, high-impact experiences where customers live and travel. By blending high-tech with in-person interactions, team members oversee innovative touchpoints that make Revolut feel just as powerful offline as it does online. /p pWe're looking for a driven and experienced Store Manager to lead our retail team and oversee operations of our first store in Barcelona. You'll oversee the delivery of an exceptional customer experience, while ensuring operational excellence. /p pUp to shape what's next in finance? Let's get in touch. /p h3bWhat you'll be doing /b /h3 ul liLeading, managing, and developing the store team to achieve targets and service excellence /li liOverseeing day-to-day store operations, ensuring efficiency, consistency, and high standards /li liDriving commercial performance through KPI monitoring, analysis, and action planning /li liOwning the store’s profit and loss, delivering against targets, and maintaining positive financial performance /li liPlanning and executing in-store events, promotions,



and customer activations /li liHandling customer complaints and resolving issues in a timely and professional manner /li liManaging stock levels, merchandising standards, and store presentation /li liRecruiting, training, and scheduling team members in line with business needs /li liPreparing reports and presenting performance updates to executive-level stakeholders /li liEnsuring compliance with company policies, procedures, and health and safety standards /li /ul h3bWhat you'll need /b /h3 ul liExperience in a retail management or senior supervisory role /li liSolid leadership skills with experience managing and developing teams /li liExcellent communication skills, including experience reporting to senior leadership /li liImpressive analytical skills to interpret data and drive performance improvements /liliCommercial awareness and a proven track record of delivering sales results /li liThe ability to handle customer complaints with professionalism and confidence /li liOutstanding organisational and problem-solving abilities /li liFlexibility to work retail hours, including weekends /li liTo be based in Barcelona /li liFluency in English and Catalan /li /ul h3bNice to have /b /h3 ul liExperience in fast-paced retail environments, such as fashion, lifestyle, or premium brands /li liFamiliarity with organising and delivering in-store events or activations. /li liVisual merchandising skills and an understanding of customer journey optimisation /li liExperience working with performance dashboards or retail analytics tools /li /ul pBuilding a general financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural DI Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. /p /p #J-18808-Ljbffr

📌 Store Manager (Cataluña)
🏢 Revolut
📍 Cataluña